Portal Language Translation

Zengine's Portal Language Translation features allows for easier engagement and accessibility with your program for applicants and reviewers. In the Submission Portal and Review Portal, users can have the option to enable a Google Translation of all on-screen and help text. And as an admin, you can set a default language for all portal users and choose which language option(s) they have access to for a translation. 

NOTE: This feature must be turned on to be utilized. Please contact our Support Team to inquire about enabling this feature in your workspace.

Setup

*Contact our Support Team to start the feature activation process.

Once your portal has the Google Translation feature enabled, you will have access to the configuration settings. In this section, you will find instructions for locating and interacting with these settings. The language translation settings can be updated at anytime to include/exclude language options.

Submission Portal Setup

1. As the Owner or Administrator, login to Zengine and select the workspace that contains the submission portal that has this feature enabled.
2. Navigate along the navigation bar to Settings & Tools, click the gear icon.
3. Under Plugin Setting, click on Submission Portal. 
4. Select the portal you will update by clicking the Edit Submission Portal button (looks like a pad and pencil). 
5. This will bring you to this portal's settings, click on the Users tab, scroll down until you see the "Enable Google Translation to other languages" option. If turned on, you will see that this has been enabled, when it was enabled and by whom. 
   
6. First, you can select the Default Language. Click on the dropdown field to choose the default language for all portal users. 
   
7. Next, you can choose which language translation options you will provide for your constituents by checking the box next to each language. 
8. Finally, once you have made your selections, scroll to the bottom to click on the "Save all settings" button to save. 

Review Portal Setup

1. As the Owner or Administrator, login to Zengine and select the workspace that contains the submission portal that has this feature enabled.
2. Navigate along the navigation bar to Settings & Tools, click the gear icon.
3. Under Plugin Setting, click on Review Portal. 
4. Select the portal you will update by clicking the Edit Review Portal button (looks like a pad and pencil). 
5. This will bring you to this portal's Settings tab. Scroll down until you see the "Enable Google Translation to other languages" option. If turned on, you will see that this has been enabled, when it was enabled and by whom. 
6. First, you can select the Default Language. Click on the dropdown field to choose the default language for all portal users. 
7. Next, you can choose which language translation options you will provide for your constituents by checking the box next to each language. 
8. Finally, once you have made your selections, scroll to the bottom to click on the "Save all settings" button to save. 

Portal User Experience

Whether you have had the language translation feature enabled for a Submission Portal or Review Portal, the experience is the same. The portal user will be able to select a language option based on your settings, to translate all portal text on screen. The user's browser will save their selection for future visits to the portal.

Submission Portal Experience

1. The portal user will access the portal by going to the URL (submission portal sign up screen example below). 
2. Click on the globe icon in the upper corner to gain access to the language options. Select a language to translate the portal text. 

   

3. This feature will also translate the forms the portal user will interact with. 

Review Portal Experience

1. The portal user will access the portal by going to the URL (review portal login screen example below). 
2. Click on the globe icon in the upper corner to gain access to the language options. Select a language to translate the portal text. 

   

3. Once the reviewer gains access to the review portal, this feature will not translate the actual form field data they are viewing, but will translate the field labels on the viewing form(s), in addition to the portal text and feedback form the reviewer will fill out.  

Custom Portal URL

You can also share your portal URL with a specific language already selected for the user. In using this option, you will be able to allow your portal users to interact with the same portal, but there is no need for them to select the language for translation, the portal will already be translated for them. The URL you share out will look something like this when Spanish is selected: https://webportalapp.com/sp/es_wizehive#sp. It's your portal URL with a # symbol and the language abbreviation. You can find a list of all supported language abbreviations below. This option requires the language translation feature to be enabled and configured in your portal.

1. As the Owner or Administrator, login to Zengine and select the workspace that contains the submission portal that has this feature enabled and configured.
2. Navigate along the navigation bar to Settings & Tools, click the gear icon.
3. Under Plugin Setting, click on Submission Portal. 
4. Select the portal you will update by clicking the Edit Submission Portal button (looks like a pad and pencil). 
5. This will bring you to this portal's settings, General Settings. On this tab, click the Copy Submission Portal URL button 
6. Press CTRL+C to copy the URL to your clipboard 
7. Paste the URL somewhere: new browser tab, word document, notepad, email draft, etc. Press CTRL+V or right click and select Paste. https://webportalapp.com/sp/es_wizehive
8. Add to the end of the URL, a # symbol and the language abbreviation (find list of abbreviations below). I used Spanish: https://webportalapp.com/sp/es_wizehive#sp

You can change the abbreviation for as many languages you will need to share out to your portal users. Send the corresponding link to each group.

Language Abbreviation